Cookie and Privacy

COOKIE AND PRIVACY POLICIES

 

We, Us, Our CONTACT FINDA LIMITED a company registered in England and Wales under company number 09332965 and whose registered office is at 19 Hoadlands, Petersfield. Hampshire. GU31 4PF
You Your Are a Visitor to the Site
Site www.contactfinda.com

 

Privacy Policy & Cookie Policy

Privacy Policy Statement (GDPR Compliant)

CONTACTFINDA.COM is committed to respecting and protecting your privacy.

 

Introduction

This Privacy Statement explains what personal data we collect, how we use your personal data, reasons we may need to disclose your personal data to others and how we store your personal data securely.

Please note: this website may contain links to other websites, which are provided for your convenience. We are only responsible for the privacy practices and security of this website and not external websites. You should therefore check any other linked website’s privacy policies.

We must advise that this policy may be subject to change, so you are advised to check our website on a regular basis for any further changes.

Who Are We?

CONTACTFINDA.COM is an online business contact service provider based at: 19 Hoadlands, Petersfield, Hampshire, GU31 4PF.

How the Law Protects You

Data protection laws (GDPR) state that we are only able to process personal data if we have valid reasons to do so. The basis for processing your personal data includes, but is not limited to, your consent, performance of a contract, to enable billing and to contact you for customer service purposes.

How Do We Collect Personal Data From You?

We receive information about you, when you use our website, complete forms on our website and if you contact us by phone, email or otherwise in respect of any of our services.

Your personal data may automatically be collected when you use our website, including but not limited to, your IP address, device-specific information, server logs, device event information and location information.

What Type of Data Do We Collect From You?

The personal data that we may collect from you includes your name, address, email address, gender, age, date of birth, phone numbers and payment information. In addition we may collect, demographic information such as preferences and interests.

  • IP address (automatically collected);
  • web browser type and version (automatically collected);
  • operating system (automatically collected); and
  • a list of URLs starting with a referring Site, Your activity on this Site, and the Site You exit to (automatically collected);

We may also retain records of your enquiries and correspondence, in the event you contact us.

How Do We Use Your Data?

We use information about you in the following ways:

  • To process orders that you have submitted to us.
  • To provide you with access to our services.
  • To comply with our contractual obligations we have with you.
  • To help us identify you and any accounts you hold with us.
  • To enable us to review, develop and improve our website and services
  • To provide customer care, including responding to your requests if you contact us.
  • To administer accounts, process payments and keep track of billing and payments.
  • To carry out marketing and statistical analysis.
  • To notify you about changes to our website and services.
  • To provide you with information about services that you request from us, or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To inform you of any new service or price changes.

Retention Periods

We will keep your personal data for the duration of the period you are a customer of CONTACTFINDA.COM. We shall retain your data only for as long as necessary in accordance with applicable laws. If you do not login to our website for a period of 4 years then your data will be deleted.

On the closure of your account, we may keep your data for up to 7 years after you have cancelled your subscription or services with us. We may not be able to delete your data before this time due to our legal and/or accountancy obligations. We assure you that your personal data shall only be used for the purposes stated herein.

Who Has Access to Your Personal Data?

We process your data for administration, billing, support and the provision of services. Management and staff employed by CONTACTFINDA.COM may have access to your data for the process of conducting business related activities only.

Third Parties

For the avoidance of doubt, we do not sell, rent or share your personal data to third parties for marketing, advertising or any other purposes.

We may pass your personal data to third parties for the provision of services on our behalf (for example processing of payments). However, we will only ever share information about you that is necessary to provide the service and we have specific contracts in place, which ensure your personal data is secure and will not be used for any marketing purposes.

We may share your information if we are acquired by a third party and therefore your data will be deemed an asset of the business. In these circumstances, we may disclose your personal data to the prospective buyer of our business, subject to both parties entering into appropriate confidentiality undertakings. Similarly, we may share your personal data if we are under a duty to disclose data in order to comply with any legal obligation or to protect the rights, property, or safety of CONTACTFINDA.COM, our customers, or others.

Your Rights

Under data protection legislation (GDPR), you have several rights regarding the use of your personal data, as follows:

The Right of Confirmation and Access

You have the right to obtain confirmation from the data controller appointed by CONTACTFINDA.COM, as to whether or not personal data concerning you is being processed. You also have the right to obtain from us information about your personal data stored at any time, and request a copy of this information. You have the right to obtain information as to whether personal data is transferred to a third country or to an international organisation. Where this is the case, you also have the right to be informed of the appropriate safeguards relating to the transfer.

Right to Rectification and Erasure (Right to be Forgotten)

You have the right to ask us to rectify inaccurate data or to complete any incomplete personal data that we may hold.

You have the right to ask us to erase your personal data without delay where one of the statutory grounds applies, so long as the processing is not necessary. If you request us to erase your personal data, then this means that our business relationship will end as we cannot provide our service without processing your data.

Right of Restriction of Processing/Right to Object

You have the right to restrict the processing of your personal data under certain circumstances, including if you have contested its accuracy and while this is being verified by us, or if you have objected to its processing and while we are considering whether we have legitimate grounds to continue to do so. You have the right to object, on grounds relating to your particular situation, at any time, to the processing of personal data concerning you.

Right of Data Portability

You also have the right for certain data you have given us to be provided to you in a structured and commonly used electronic format (for example, a MS document), so that you can move, copy or transfer this data easily to another data controller. You may also request that we transmit this data directly to another organisation where it is practical for us to do so.

Automated Individual Decision-Making, Including Profiling

You have the right not to be subjected to a decision, based solely on automated processing, including profiling. We do not process any personal data in this way.

How to Exercise Your Rights

If you wish to contact us in respect of any of your Rights as described above, please send an email to: sales@contactfinda.com– We will respond to your request free of charge and usually within 30 days.

How to Complain About the Use of Your Data

If you wish to complain about how we have handled your personal data, including any of the rights outlined above, you can contact us by email or in writing to: ContactFinda, 19 Hoadlands, Petersfield, Hampshire, GU31 4PF.

Accessing and Updating Your Data

You must maintain the accuracy of your information and ensure all your details, including but not limited to, name, address, age, phone number, e-mail address and payment details are kept up to date at all times. All changes should be notified to us directly.

Use of Cookies

The law on cookies demands that you, as a website user, are given the opportunity to understand how cookies are used on our websites and consent to cookies being stored on your computer or other internet accessible device.

What are cookies?

When you visit a website that uses cookies for the first time, a cookie is downloaded onto your computer. The next time you visit that website, your computer checks to see if it has a cookie that is relevant and sends the information contained in that cookie back to the website. The website then notes that you have been there before, and in some cases, tailors what is displayed on the screen to take account of that fact. They also might record how long you spend on each page on a website, what links you click, even your preferences for page layouts and colour schemes.

Generally, the role of cookies is beneficial, making your interaction with frequently-visited websites smoother with no extra effort on your part. Without cookies, online shopping would be much harder. Also, without cookies, some websites will become less interactive with the cookie option turned off.

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

  • Determining if you are logged in or not
  • Remembering your search settings
  • Showing you which pages you have recently visited

There is no way to prevent these cookies being set other than to not use our site.

Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using and how long they spend on the site. This helps us to continuously improve our website. These analytic programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before.

Most common cookies

Session cookies

These cookies expire when you close your web browser (Internet Explorer, Firefox, Safari, Google and Chrome). These cookies are used for various reasons, for example, remembering what you have put in your shopping basket as you browse a website. They can also be used for security to access your Internet banking or email.

Persistent cookies

These cookies are still stored on your computer after you have closed your web browser which allows your preferences on websites to be remembered. These cookies are used for a variety of purposes, for example, remembering your preferences on a website (your language choice or your user name on a particular website).

First and Third Party cookies

This refers to the website placing the cookie. First party cookies are cookies set by the website you are visiting. Third party cookies are set by another website; the website you are visiting may have advertising on the page and this other website will be able to set a cookie on your computer. Third party cookies on the main web browsers allow third-party cookies by default. Changing the settings on your browsers can prevent this.

Exceptions

There are some exceptions to the above where it is essential for a website to store information on your computer, for example, to provide a service to you that you have requested.

Our use of cookies

We use cookies to improve your experience on our websites and for functionality purposes, for example, to remember the page you have just visited. These are known as session cookies.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so, however, will likely limit the functionality of our website and a large proportion of the world’s websites as cookies are a standard part of most modern websites

Further information can be found at:
http://www.ico.org.uk/for_organisations/privacy_and_electronic_communications/the_guide/cookies.aspxand http://www.allaboutcookies.org/

Where We Store Your Personal Data

All information you provide to us is stored on our secured computer systems, which are protected by firewalls and anti-virus software programs. From time to time, your information may be transferred to and stored on other storage media and kept securely at our business premises. By providing your data to us, you agree to this transfer and storage. However, we will ensure that reasonable steps are taken to protect your data in accordance with this privacy notice.

Note: As the transmission of information via the internet and email is not completely secure, we cannot guarantee the security of your data during transmission, therefore any such transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

Any sensitive data (payment details for example) are encrypted and protected.

Liability

We agree to take all reasonable measures to protect your data in accordance with applicable laws and in accordance with our General Terms and Conditions.

Data Breaches

In the event of a data breach, we shall ensure that our obligations under applicable data protection laws are complied with where necessary. This may include, and is not limited to, notifying the Relevant Supervisory Authority.

Contact Us

Please e-mail any questions or comments you have about privacy issues to us at:

sales@contactfinda.com

Data Protection Officer
In line with our legal obligations, we have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. If you have any questions about the processing of your personal data, please contact our Data Protection Officer at sales@contactfinda.com

Your Right to Make a Complaint

You have the right to make a complaint about how we process your personal data to: https://edps.europa.eu/data-protection/our-role-supervisor/complaints_en

This notice was last updated on 12/02/2019. Should any information provided within this policy be subject to change then this page will be updated to reflect any changes in the law or our privacy practices. However, we will not use your personal data in any new ways without your prior consent.

All requests for information relating to your personal data and how we use and process this data will be provided free of charge.